Job Description SUMMARY: As the point of first contact for UR Spider Shop customers this position is responsible for providing customer service, assistance with daily store operations, and cash handling responsibilities. JOB DUTIES/RESPONSIBILITIES: Customer Service and Store Operations: (50%) Performs all routine functions one would normally find in a retail operation, including: Maintains presence on sales floor, assisting customers and staff with merchandise information Provides information to patrons regarding pertinent rules, policies, and procedures related to cash and cash related transactions; directs patrons to proper offices, as appropriate, to seek resolution of problems beyond the information available to the cashier Assists with merchandising and stocking merchandise Participates as a member of the bookstore team in ensuring that all areas of the store are neat and clean, supports and staffs store events as needed, attends team meetings and participates in bookstore projects as requested Answers telephones Trains employees, as needed Additional related duties as assigned Cash Handling: (50%) Operates point-of-sale system. Accurately rings up sales using a variety of payments; makes correct change; issues receipts Verifies cash drawers Organizes daily receipts paperwork (cash deposits and reports) Complies with all established standards for handling cash, credit, records, and the like. Ensures confidentiality of university and customer records Processes paperwork and billing, as needed QUALIFICATIONS: Demonstrated analytical skills Demonstrated customer service skills Maintains a high degree of professionalism Working knowledge of retail operations environment and point-of-sale systems General knowledge of cash management principles and procedures; ability to comply with cash/credit compliance standards General computer knowledge and ability to learn new software Education & experience: H.S. Diploma or GED required 2 years of experience cashiering preferred 1 year of experience in retail customer service preferred WORK HOURS: Part-time; non-exempt; temporary position (will work no more than 6 months). Schedule varies based on department needs but will work no more than 19 hours per week. SALARY STRUCTURE: Pay Grade 1 (Hiring Range $15.00 to $17.79 per hour) Located just minutes from downtown Richmond, Virginia, the University of Richmond blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. The mission of the University of Richmond is to educate in an academically challenging, intellectually vibrant, and collaborative community dedicated to the holistic development of students and the production of scholarly and creative work. A Richmond education prepares students for lives of purpose, thoughtful inquiry, and responsible leadership in a diverse world. Our strategic priorities are academic excellence, belonging and community, access and affordability, well-being, and experiential learning and community engagement. These priorities, coupled with strong benefits, makes the University of Richmond an employer of choice in the Richmond area. UR is a private, highly selective, liberal arts university with a welcoming spirit that prizes diversity of experience and thought. With more than 60 undergraduate majors and an average undergraduate class size of 15 students, the University provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. The University of Richmond ranks number 30 among the nation’s best liberal arts colleges by US News and World Report, one of many accolades that showcases Richmond as a premiere place to grow professionally and personally.