Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute? The Operational Risk Specialist supports the organization’s Operational Risk & Resilience agenda, including Business Continuity Management, Health and Safety, and Physical Security. The role plans, coordinates, and executes risk and resilience activities, ensuring robust policies, standards, procedures, and ongoing threat monitoring are in place. The specialist evaluates emerging risks, supports Duty of Care initiatives, contributes to facility oversight, and provides expert analysis to strengthen organizational resilience. This role requires strong professional judgement, the application of theoretical and technical expertise, and the ability to influence stakeholders across the business. The specialist may lead small projects or cross‑functional initiatives and acts as a trusted advisor to management on complex or sensitive issues. Responsibilities: Research, monitor, analyze, and report on threats, incidents, and operational risks impacting the organization. Manage the Business Continuity Program for an assigned portfolio, ensuring compliance with internal standards and regulatory expectations. Develop, maintain, and administer operational risk and resilience policies, standards, and procedures. Support the design and delivery of training programs, tabletop exercises, and awareness initiatives. Lead the completion of physical risk assessments for Finastra‑occupied facilities, data centers, and critical environments. Maintain risk‑related systems, datasets, and documentation to ensure accuracy and integrity. Provide on‑call monitoring and timely response to alerts received from the enterprise threat system. Conduct post‑incident reviews and prepare leadership reports, including root-cause analysis and corrective action recommendations. Required Skills and Experience: Strong experience in Business Continuity, Health and Safety, Physical Security, and/or broader Operational Risk disciplines. Ability to apply advanced analytical thinking to solve complex problems and recommend innovative solutions. Ability to operate independently with minimal guidance, seeking direction only on the most complex or unusual matters. Ability to lead functional or cross‑functional projects with moderate scope, resource needs, or risk implications. Influencing stakeholders internally and externally to align on risk mitigation strategies and program requirements. Provides subject-matter expertise to leadership on a broad range of operational risk and resilience matters. Functional Knowledge Deep subject matter expertise in Operational Risk, Business Continuity, Health & Safety, and Physical Security. Working knowledge of related disciplines such as Crisis Management, IT Risk, and Facility Operations. Business Expertise Interprets internal and external business challenges, regulatory requirements, and industry trends. Advises on best practices to improve processes, strengthen resilience, and advance program maturity. Leadership Leads and influences others within the job discipline; may oversee small teams or project groups. Provides credible, trusted advice to stakeholders and senior leaders. Problem Solving Uses sophisticated analytical techniques to diagnose complex problems, evaluate trade‑offs, and recommend solutions. Assesses operational and organizational risk to inform priorities and decision-making. Interpersonal Skills Communicates complex or sensitive concepts clearly and persuasively to diverse audiences. Translates technical risk information into meaningful business insights. Negotiates effectively to influence outcomes and gain alignment. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. The company privacy policy can be found here Finastra Privacy Policy