Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. The Universal Banking Finastra Cloud is supported by a global cloud infrastructure leveraging Microsoft Azure technologies, system integrators and solution partners delivering Finastra Universal Banking solutions intended for the highest level of security, performance and operating excellence. Application Technical Operations group will be responsible for monitoring and administrating end-to-end Cloud Core Banking solution for multiple customers around the world, ensuring Infrastructure & Application monitoring, implementing planned activities to upgrade the applications working collaboratively with multiple technical groups from Product, DevOps, Global Services and Customer Support.

Responsibilities

As an AppOps System Engineer - Database Administrator, your key responsibilities will include: · Database Installation and Administration: Install, configure, and manage databases in live environments. · Performance Tuning: Fine-tune database performance to ensure optimal operation and efficiency. · Monitoring: Continuously monitor database health and performance, identifying and resolving issues proactively. · Infrastructure Management: Deploy and manage Linux Azure Virtual Machines (Linux RHEL 8.x, 9.x) and PaaS services (storage accounts, key vaults, PostgreSQL Flexi Server) using DevOps pipelines. · Application Operations: Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions via Azure DevOps pipelines. · Incident and Event Management: Investigate and troubleshoot technical issues and incidents in live or implementation client environments, ensuring timely resolution and adherence to SLAs. Team member of the production support 24/7 for any production issue raised by Clients. · Service Reviews: Participate in periodic service reviews, providing updates and recommendations for improvements. · Knowledge Management: Create, review, and update knowledge-based articles in the Application Operations repository. · Proactive Monitoring: Collect and evaluate database performance metrics, providing feedback to Product & QA teams. · Collaboration: Work closely with Universal Banking business units to enhance monitoring practices and service improvements. Skills and

Qualifications

Education

Bachelor's degree in Computer Science, Software Engineering, or equivalent.

Experience

Solid hands-on experience in public cloud infrastructure and services (preferably Microsoft Azure). Technical Skills: Solid experience with Oracle databases, specifically Oracle version 19c. Proficiency with Windows and Linux operating systems (RHEL 8.X, 9.X). Nice to Have: Good knowledge or hands-on experience with PostgreSQL. Knowledge of IT operations, High Availability, Zone Redundancy, and Disaster Recovery architectures. Basic networking knowledge and troubleshooting skills.

Experience

with scripting languages: PL/SQL, Python, Bash.

Experience

with DevOps technologies, preferably Azure DevOps. Soft Skills: Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Customer-centric mindset with a focus on service delivery. Ability to prioritize and manage multiple tasks with minimal supervision. Agile and collaborative working style. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. The company privacy policy can be found here Finastra Privacy Policy